ZERO stars. I lived at the New Broadmoor from January 2020 to March 2023. During the winter of 2022, residents became aware that the heat was not working. We were not advised of any issues by management. No resolution or assistance was offered to any residents until we reached out to management first - this "resolution" was to provide space heaters (2 per apartment) which were insufficient in heating the square footage of a 2 bedroom apartment. We were given a measly $50 discount on one month of rent (which, for most folks sharing a 2 bedroom apartment with a roommate, amounts to a $25 discount on a roughly $1400 rent payment, which is worthless!). We did not have heat for the entirety of the winter season; if you were comfortable with running a space heater in your bedroom non-stop (not very safe), the remainder of the apartment (bathroom, living room, and kitchen) were still completely freezing and in spite of our attempts to obtain compensation, management refused to provide any kind of discount or reimbursement. Our gas bills (paid through the rental company) were also over $100 throughout the time period of the heating failure, and management claimed that we were paying for previous months of gas bills and that the heating failure would be reflected in later gas bills. Didn't matter much for me and others who moved out before the heat ever started working again. Management (looking at you, Tony Lopez) and owners do not care about the residents they house and are the very definition of parasitic and self-serving. In fact, our boy Tony was posting Facebook Marketplace listings of available units in the building offering a $100 first month discount to try and lure people into living the icebox that was the New Broadmoor - more of a discount than those of us who lived there for years got! Do not live here, you will be disregarded and taken advantage of.
Ellen Marie
November 01, 2024
